Support and Maintenance en Tarragona
Cómo trabajamos
en Tarragona
El mismo nivel técnico y de proceso que aplicamos en proyectos de cualquier escala. Lo que cambia es el conocimiento del mercado local.
Continuous monitoring
Automated alerts for availability, performance and errors. If something breaks, we know before you do and we act without you having to open a ticket.
Security kept up to date
CMS, plugin and theme updates tested on staging before they go anywhere near production. Security patches within 24-48 hours of the CVE being published.
Daily backups
A complete daily backup (database plus files) with 30-day retention. Monthly restore testing so you know the backup works when you actually need it.
A response measured in hours
A guaranteed SLA: under 4 hours for critical incidents (site down) during business hours. Outside business hours, an emergency protocol for situations that cannot wait.
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Support and Maintenance: stack, proceso, casos de uso y preguntas frecuentes