OPS WebCoding · Kuwait

Support and maintenance in Kuwait

Monitoring, backups and incident response. With one extra watch almost no plan includes, because it does not protect against an outage but against something worse: a system that works perfectly and returns the wrong figures without ever complaining.

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Support and Maintenance en Kuwait

How we work in Kuwait

The same technical standard and process we apply to projects of any size. What changes is the knowledge of the local market.
The WebCoding team at the entrance of the Vilanova i la Geltrú office

A factor of ten is not a discrepancy, it is something else

Between what the gateway settles and what your database says there are always small differences. An amount that comes out ten or a thousand times lower is not a difference: it is a unit fault. The alert has to tell those two cases apart or it is no use.

The spreadsheet export eats the third digit

A file opened in a spreadsheet is formatted by the program's rules, which nearly always show two decimals. Someone looks at that number, takes it as good and uploads it again. The export is generated at full precision and with the separator declared.

The currency table needs maintaining too

Currencies change: they are added, withdrawn and occasionally redenominated. If that information lives inside the code, every small change becomes a release with its risk and its window. Held as data your team can edit, it is one row and five minutes.

Watching for amounts the currency cannot express

An automated check can walk the stored amounts every night and flag those with more decimals than the currency allows or those that come out suspiciously round. It is not looking for one fault: it looks for the whole family, including the ones not yet written.

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Support and Maintenance en Kuwait

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