OPS WebCoding · Rome

Support and maintenance in Rome

Monitoring, backups and incident response. With one part almost no contract includes: the redirect map does not end on moving day, it has to be looked at every month.

Same-day reply · Quote within 24 h · Agency based in Vilanova i la Geltrú

Support and Maintenance en Rome

How we work in Rome

The same technical standard and process we apply to projects of any size. What changes is the knowledge of the local market.
The WebCoding team at the entrance of the Vilanova i la Geltrú office

The monthly report of pages not found

Every month new addresses turn up returning errors: a link somebody typed wrong from another site, a page deleted without warning, an old sitemap still doing the rounds. The list fits on one sheet and there are almost always three or four that were bringing people in. They get fixed and that is that.

Chains get shortened, not stacked

After two or three redesigns, an address from 2015 goes through four hops before reaching the page that corresponds to it today. Every hop loses something and takes something. Those chains are walked and rewritten so that everything arrives in a single hop, including the part another supplier left behind.

The backup includes the map

Ten years of redirects are an asset, and in many sites they live in a server configuration file that no process ever copies. One change of hosting is enough for them to vanish without anything going off. They go into the repository and into the daily backup, with restores actually tested rather than assumed.

Deleting a page is a decision with a destination

Almost anyone can delete content from the content manager, and almost nobody has a step in front of them asking where that address will go from now on. We leave that step set up and explained for your team, who are the ones deleting things on the days we are not watching.

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Support and Maintenance en Rome

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