AI Automation en Sydney
How we work in Sydney
Seventeen hours between the two of us, seven for the machine
Your workday runs from nine to six. Ours starts when yours finishes and runs until two in your morning. Added together that is seventeen hours of the day with somebody working. The remaining seven, from two to nine in the morning in Sydney, are covered by no person at all: that is what this is for.
A process that knows what time it is in Sydney
An automatic reply promising immediate attention at four in the morning does more damage than not replying at all. The flows are built with your real opening hours inside them: what is resolved on the spot, what is queued for opening time and what is escalated to a person depending on the hour.
AI on your data, not on generic data
An agent that answers with your catalogue, your terms and your history, rather than with whatever it has read somewhere. We built one for TODO PLAGAS, with voice and WhatsApp. You choose the channel: the one that works here does not have to be yours.
If the relay stops, the process carries on
The flows run in your own accounts, with the access in your name and the documentation written down. It is the only part of the project that does not depend on either team being awake, or on us still working together in two years. If somebody else takes it over tomorrow, what they inherit is explained.
Answering your questions
What people ask us about AI Automation in Sydney.
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