Mobile Apps en Vancouver
How we work in Vancouver
The app is instrumented, not interrogated
Crash reports, session traces and business events from the very first release. When we come in each morning we already know what happened during your day: which screen it crashed on, on which system version and for how many people. It is more reliable than a written description and it saves a full twenty-four-hour round trip.
Phased releases and a switch you can flip
Versions go out to a small percentage of users and move up if the numbers hold. New features sit behind a remote switch your team can turn off without waiting for sunrise in Spain. Releasing to everyone at once and going to bed is not a deployment plan.
Someone on your side has to be able to submit
App Store Connect and Google Play in your company's name, and at least one person in Vancouver with permission to submit a version or pull it. If the only key is nine hours away, any urgent situation turns into a long wait. We help with the setup and with sharing out those permissions properly.
We do not provide first-line support
Answering a user who leaves a review at three in the afternoon in Vancouver is a Pacific-hours job and it gets hired there. We take the second line: reproduce the bug, fix it and ship. Confusing the two is the fastest way to look bad in front of your own users.
Answering your questions
What people ask us about Mobile Apps in Vancouver.
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